Support

Follow the steps below for any of your maintenance or warranty needs

✔ Locate receipt and log book

✔ Read product manual

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Receipt

Locate your receipt or proof of purchase. If you have a model with our five year warranty, staple the receipt to the log book section of your product manual. The log book can be taken with you for any service or warranty work.

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problem solving

Reading through the product manual can help answer some basic questions you may have.

Conducting checks can also save you time and money.

Click here for mower or handheld manuals.

 

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Consumables

Is my item a manufacturing fault or a consumable? Parts, such as the ones listed below, may need to be changed at your yearly service to ensure your machine is in tip-top condition.

  • Air Filter

  • Oil

  • Blades

  • Spark Plug

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CONTACT SANLI

Sanli Lawn Products will happily cover any manufacturing faults that are found to be present. If you are unsure, please feel free to send us an email using the ‘Contact Us’ section above. You can even request a call back at a time that suits you.

Click here to contact a Sanli team member.

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CONTACT A DEALER

Contact a Sanli Authorised Dealer using the button above. Take your receipt and logbook (where applicable) to the dealer located most conveniently to you.