SANLI AUSTRALIA
fast developing a reputation for great value for money by delivering quality products at very competitive prices.

Warranty Information

Sanli Australia provides an express warranty for a period of 5 years* on mowers and 2 years on handhelds from the original purchase with the exception of commercial-use. The warranty is not transferable and is only applicable to the original purchaser that can provide original proof of purchase.

 

  Consumer Use Commercial Use  
Lawn Mowers 5 years* N/A Click here to see Warranty Policy
Brush Cutter 2 Years N/A
Click here to see Warranty Policy

Blower/Blower Vac 2 Years N/A
Hedge Trimmer 2 Years N/A
Pole Saw 2 Years N/A

 

* a. 5 year warranty only applies to selected Sanli mowers, please check warranty on your product manual.

   b. 5 year warranty is valid when annual services are completed and the service log book is updated by Sanli Authorised Dealers.

Sanli Express Warranty

 

The Sanli Express Warranty is additional to the conditions and warranties which are mandatorily implied by the laws and regulations of the individual States and Territories of Australia and the Trade Practices Act, 1974 (Aust).

 

Under Express Warranty the product is warranted from the date of purchase against mechanical defects and faulty workmanship or material. Express Warranty covers only the replacement, repair or adjustment of parts which fail due to a fault in manufacture.

 

Defective parts will be replaced or serviced by an Authorised Service Centre without charge for labour or materials, subject to conditions. Repairs or adjustments required by normal use or by failure to follow the manufacturer's instructions are chargeable to the owner.

 

Sanli Authorised Service Centre are authorised to determine whether a claim will be covered under warranty, or payable by the owner on completion.

 

This warranty does not cover:

  • Intentional or unintentional misuse, abuse or breakages
  • Failure to follow fuel selection instructions, operating and maintenance instructions.
  • Normal wear and tear
  • Oiled air cleaner or starting difficulty caused by mower incorrectly tipped on its side
  • Consumable items such as oil, blades, air filter, spark plug and grass catcher bag
  • Defects or faults caused by an act or omission after leaving manufacture
  • Incorrect, contaminated or poor quality fuel (older than 3 months or E10 petrol)
  • Incorrect, contaminated or poor quality engine oil
  • Incorrect maintenance or storage of the product
  • Water damage or environmental conditions
  • Failure to observe safety requirements
  • Any loss or damage arising from faulty parts or workmanship
  • Transport cost to and from authorised Sanli Dealer

The warranty will become void if any unauthorised person dismantles, repairs, or modifies the product.